Frequently Asked Questions

Guests often have many questions when choosing a Serviced Apartment for their visit to the City.  This article should hopefully encapsulate all of the most common questions and allow you to make a more informed choice when deciding on accommodation in Glasgow, and in particular, with Glasgow City Flats.  If you have any further questions, please contact us directly using the details at the bottom of this page.  We hope you have an enjoyable stay in bonnie Glasgow.

 1) Can I arrange for a late check-out?

Yes! Our normal check-out time is 10:30am however, if you wish to take the morning easy and check-out at 12pm, we can arrange this for an additional cost of £20. Please let us know as early as possible though so that we can inform the cleaners of your requirements and arrange for them to come to your apartment a little later.

2) Is there any place that I can leave my luggage if required?

Guests are welcome to leave luggage at our office during opening hours (Monday-Friday 9am-5pm) if they arrive before normal check-in or if they have a later flight or train. Please contact our office for more information and to arrange this.

3) I’m arriving out of office hours – how do I arrange to collect my keys?

It is important that you communicate your arrival times with us as soon as possible. A representative will meet you at the apartment entrance at a pre-arranged time.  Normal check-in is between 2:30pm and 8pm and any check-ins after this time incur a late check-in fee of £20 (for arrivals between 8pm and 10pm) and £30 (between 10pm and midnight).

4) Do the apartments come with parking facilities?

Most of our apartments come with one private car parking space which you can add to your booking for an additional cost of £7 per night. Upon arrival we will show you exactly where the car parking space is and how to access the car park.  If your apartment does not come with a private parking space, we can provide you with discounted parking vouchers for a nearby multi-storey car park for you to use for the duration of your stay.

5) Can I smoke inside the apartment?

You are NOT allowed to smoke inside any of our apartments or buildings. If guests are found to be smoking inside the apartment, a cleaning fee of £100 will be applied to your reservation and you will be asked to vacate.

6) Are pets permitted inside the apartments?

We do NOT allow pets inside any of our apartments.

7) Do you accommodate Hen/Stag parties?

We do NOT accommodate or allow any hen/stag parties or events of any nature inside our apartments.

8) Do we have to pay for gas/electricity/utilities/Wi-Fi?

No! All of these costs are included within the price of the rental.  All that we ask is that guests are conservative in the use of electricity inside the apartment and that all lights and heating are turned off when not in use.  Wi-Fi is also included within the cost of the rental and connection details are found inside the apartment.

9) How often will my apartment be serviced by your cleaners?

We provide a weekly cleaning service to guests who are staying for a period of longer than 8 nights. Included in the weekly cleaning service is a light clean of the apartment, replenishment of small toiletries and a change of bed linen and towels.  Please contact us in advance if you have any access restrictions.

10) Can you clarify the sizes of UK beds?

Beds in the UK are sized differently to those in various other locations around the world. Our standard UK bed sizes are as follows:

  • UK Single Bed – 90cm wide x 190cm long
  • UK Double Bed – 137cm wide x 190cm long
  • UK King Bed – 150cm wide x 195cm long
  • UK SuperKing Bed – 180cm wide 195cm long

11) Are there any recommended restaurants nearby to the apartments?

Although all of our apartments are located in different residential buildings around the City Centre, they are all exceptionally close to a plethora of amazing restaurants. No matter where you are in the City Centre, you are just a short walk away from an amazing eating experience.  From Italian (La Vita) to Mexican (Topolabamba) to Chinese (Lychee), Glasgow offers an international variety, suitable for everyone’s taste.

12) Where can I try Haggis in Glasgow?

Café Gandolfi is known for its first class Scottish cuisine and Haggis is a signature dish on the Classic’s Menu.  Set amongst the elegant streets and stylish buildings of the Merchant City, Café Gandolfi is definitely worth a visit for those wishing to taste the infamous Scottish dish in the heart of the City.

13) Can I travel to Edinburgh easily from the apartments?

All of our apartments are located within walking distance to public transport options which can connect you to the Capital in as little as 40 minutes. From Queen Street Station, there are trains to Edinburgh every 15 minutes.  Alternatively, you can take a bus from Buchanan Bus Station which will take you to the Capital in around 1 hour.

14) How far is the airport from the City Centre?

Glasgow International Airport is around a 20 minute drive away from the City Centre however, we often advise guests arriving on international flights that it will take around 1.5 hours to deplane, clear customs, collect luggage and wait on a taxi to the City Centre.

15) Can you recommend tour operators for us to see some more of the City?

We offer a 10% discount on all Rabbie’s Tours departing from Glasgow to our in house guests. This is an incredible chance to see the best that Scotland has to offer and each trip comes with a driver-guide who knows the stories, sights and secrets of the area you’re visiting.  Contact us for more information on how to avail the above discount.

16) Will we be located close to the shopping district in Glasgow?

Buchanan Street (Glasgow’s Style Mile) is located in the middle of Glasgow City Centre and offers a paradise to shopaholics catering for all tastes and budgets. Here you will find leading individual stores as well as shopping centres and premier department stores such as Buchanan Galleries, Buchanan Quarter, Princes Square and many more.  All of our apartments are located within walking distance of this district.

17) Do you offer a discount for returning guests?

Yes! If you are a returning customer, please email us to [email protected] to let us know of your requirements and we will provide you with the best available rate for your upcoming stay.

Please do not hesitate to contact us if you have any further questions.

Glasgow City Flats
Email: [email protected]
Tel: 0141 226 3534
Website: www.glasgowcityflats.com

Property Management – Glasgow City Flats

If you are a property owner or are looking to purchase a property in Glasgow then Glasgow City Flats may be the right Property Management Agent for you. We offer property owners a complete Property Management service, assuming responsibility for looking after your property and managing your bookings. Properties should be furnished to a high standard and situated within desirable locations for both tourists and business travellers.

Included within our Property Management service fees are the following:

1) Freshly laundered bed linen and towels

Fresh bed linen and towels are provided for all new arriving guests.  These items are also changed over during a stay of 8 nights or longer during our weekly cleaning service.

Property Management - Glasgow City Flats

2) Cleaning costs

We use external cleaning companies to clean the apartments for our guests arriving and also to service the apartments weekly during a longer stay.

Property Management - Glasgow City Flats

3) Key handover

We meet every guest who arrives to stay with us in order to provide them with keys personally.

Property Management - Glasgow City Flats

4) Emergency out-of-hours support for guests

We are on call for any guest support before, during and after their stay.

Property Management - Glasgow City Flats

5) Handling any required maintenance

We try to deal with any maintenance issues in-house before allocating an external contractor.

Property Management - Glasgow City Flats

6) Guest toiletries and basic under kitchen sink essentials

We use Scottish Fine Soaps for our guest’s luxury toiletries which we believe really enhances their overall experience.

Property Management - Glasgow City Flats

7) Marketing your property via our Website, Social Media & other Agents

We work tirelessly to ensure that we are visible on all relevant websites to ensure that your property is receiving maximum exposure for bookings.

Property Management - Glasgow City Flats

If you are interested in joining us then please drop us an email or call us to discuss your needs further.

We look forward to hearing from you!

Glasgow City Flats
Tel: 0141 226 3534
Email: [email protected]
Website: www.glasgowcityflats.com

Luxury Apartments in Glasgow

Comfortable Luxury Apartments Across the City

Glasgow City Flats offer a boutique range of stylish luxury serviced apartments in Glasgow’s city centre and West End. Offering more independence and personality than a hotel, our apartments will ensure a fantastic stay in the city. We can offer you a choice of 1, 2 or 3 bedroom apartments in both the City Centre and leafy West End of the City.

All of our serviced apartments are perfect for families and groups on a leisure trip, or executives and business people visiting for a conference or client meeting. You can rest assured you will have a comfortable space in which to stay and relax or work while you’re here.

About Glasgow City Flats

Glasgow City Flats has been operating as Serviced Apartment providers since 2007. Since our beginnings, we have grown from managing less than 10 apartments to more than 50, and we are the largest management company of serviced apartments within the city.

We are a small team of passionate individuals who seek to provide our clients with a memorable experience in Glasgow. Our company offers a wide variety of carefully chosen apartments that ensure you will have an excellent and flexible alternative to staying in a hotel.

More About Glasgow

Glasgow is the perfect location for a trip away – beautiful architecture, every high-end luxury shop you could desire but combined with friendly locals and a down-to-earth atmosphere. For your stay, you need the accommodation to match.

Glasgow City Flats offer a boutique range of stylish luxury serviced apartments in Glasgow’s city centre and West End. Offering more independence and personality than a hotel, our apartments will ensure a fantastic stay in the city dubbed Glasvegas!

You’ll never be far from the trendiest restaurants, hottest bars and must-see tourist attractions but you will really get to feel you’re heading home after a long day exploring our fabulous city. Or, if you are travelling for business one of our luxury apartments will be the perfect base to start and end a productive day in meetings or at the office.

Take one example – our Pinnacle luxury duplex apartment is in the heart of Glasgow’s business district, only a stone’s throw away from Glasgow Central station and a variety of transport links taking you wherever you need to be. From £99 a night you’ll stay in this elegant one bedroom luxury apartment with all the modern integrated facilities you could need – a real home from home while you’re away on business.

For something even more luxurious in the same apartment block, Pinnacle 2 is certainly worth a look. This recently refurbished property has three bedrooms – perfect if you are travelling in a group for business or pleasure, although the master bedroom has an en-suite you may have to fight over! The entire apartment is furnished to the highest standard with a sleek, contemporary look and a 32” digital television is sure to make relaxing after a hard day’s work or play that little bit easier…

The West End is often hailed as the most luxurious area in Glasgow and you can be sure to experience it first hand with a stay in our Belmont 4 apartment. Situated not far from Great Western Road this traditional three bedroom property is on the doorstep of Kelvingrove Park and 10 minutes walk from Byres Road. The bright, airy serviced apartment combines classic and contemporary decor from £180 a night. It is complete with all the facilities and accessories you will need for a luxury stay in Scotland’s real capital!

Whether it’s one, two or three bedrooms in the city centre or the West End of the city, if you are travelling for business or pleasure, you are sure to find the perfect luxury serviced apartments at Glasgow City Flats.

Heading to Glasgow and ready for something luxurious? Browse our collection of luxury serviced apartments online until your heart’s content.

Discounts Available

  • Stays of one month receive a discount of 28% on nightly tariffs.
  • 10% off the nightly rate for stays of 7 nights, staying longer? Let us know.

Happy to Help

Or, if you need a little extra help call us on 0141 226 3534, email [email protected].

Serviced Apartments in Glasgow

Flexible Serviced Apartments Across the City

Glasgow City Flats’ serviced apartments are perfect for families and groups on a leisure trip to the city, or executives and business people visiting for a conference or client meeting. You can rest assured you will have a comfortable space in which to stay and relax while you’re here, whatever the reason for your visit.

We can offer you a choice of 1, 2 or 3 bedroom apartments in both the City Centre and leafy West End of the City; home to Glasgow University, Kelvingrove Art Galleries, The Transport Museum and many other attractions and amenities. A home away from home.

About Glasgow City Flats

Glasgow City Flats has been operating as Serviced Apartment providers since 2007. Since our beginnings, we have grown from managing less than 10 apartments to more than 50, and we are the largest management company of serviced apartments within the city.

We are a small team of passionate individuals who seek to provide our clients with a memorable experience in Glasgow. Our company offers a wide variety of carefully chosen apartments that ensure you will have an excellent and flexible alternative to staying in a hotel.

More About Glasgow

Glasgow is a fantastic city – offering stunning architecture, fantastic restaurants, must-see tourist attractions and famously friendly locals.

If you are travelling to Glasgow for business or for leisure, staying in a hotel is one option. However, a serviced apartment gives you all the amenities and ease of a hotel stay but with the space, privacy and independence of rented accommodation – for the length of your stay you will have your own home from home to come back to. Glasgow City Flats is a premium provider of serviced apartments in Glasgow.

If you are planning a visit to Glasgow, browse our diverse range of stylish boutique serviced apartments and find something exactly suited to your needs and your style. One, two or three bedrooms, from the West End to the city centre our apartments offer something for everyone – the perfect vantage point to experience life in Glasgow.

Some Apartment Suggestions

Here are some great examples – if you are in search of the perfect base for your mini break to Glasgow’s West End, our Kelvingrove serviced apartment is perfect. From only £130 a night you’ll stay in a cosy two bedroom modern apartment right opposite Kelvingrove Art Gallery and Museum which will see you in the heart of the West End in no time at all. Positioned on Argyle Street you’re not far from some of the city’s best restaurants like Mother India or Ox & Finch and where better to return home to after your delicious meal than our beautiful, welcoming abode.

Or, if you are looking to be right in the epicentre of city life our Headline serviced apartment could be for you. Nestled in the extremely trendy Merchant City this one bedroom flat apartment is finished to the highest standard with all the modern conveniences you should need for your stay.

From £99 per night, Headline has you located on the doorstep of some of the city’s best restaurants, bars and coolest shops – for example, famous Glasgow institution Cafe Gandolfi is only minutes away. But if the bustle of the city gets too much, the view out to leafy green space means it still provides the perfect private sanctuary for your break.

Indeed, if views are very much your thing, Vantage 2 will have exactly what you are looking for. From £130 a night it offers stunning panoramic balcony views over the River Clyde. This two bedroom, sixth floor serviced apartment is one of our best —  the huge American style double bed and reclining sofas provide the perfect escape after a busy day shopping on Glasgow’s Style Mile, which is just outside your door.

Interested? There’s plenty more where these came from on our website where you can browse our full selection of serviced apartments online.

Discounts Available

  • Stays of one month receive a discount of 28% on nightly tariffs.
  • 10% off the nightly rate for stays of 7 nights, staying longer? Let us know.

Happy to Help

Or, if you need a little extra help call us on 0141 226 3534, email [email protected].

Top 10 Reasons to book a Serviced Apartment

At Glasgow City Flats we had a hard time summarising the list into just 10 reasons but we gave it a shot:

  1. Space, space and more space – on average 30% more than a hotel room
  2. Fully equipped kitchens – all our apartments are complete with oven/hob/microwave/fridge/freezer and much more
  3. Value – most people don’t realise the nightly rate reduces by up to 40% for longer stays
  4. Flexibility – need to conduct a business meeting? Invite a colleague for dinner? You choose how to utilise the apartment to fit your needs
  5. Privacy – once your checked in, you don’t need to speak with anyone unless you want to. Weekly housekeeping means you are not disturbed so often
  6. Savings – imagine cooking in your apartment instead of dining out every night. Healthier for you and your company expenses
  7. Free WiFi – without logging in to a hotel’s website each time you want to access the internet!
  8. Parking – many apartments have on-site parking and this an often be negotiated into the nightly rate
  9. Choice – how many bedrooms do you need? Multiple bedroom apartments provide great savings for companies but allow families to economise also
  10. Comfort – we like to feel a sense of home even when away. People become quickly attached to their new interim home much more than in hotels
Two bedrooms with private parking

Designer beds, en-suite bathrooms, wall mounted TV sets, free WiFi

Modern Kitchen with fully integrated appliances

Modern Kitchen with fully integrated appliances

Luxurious dining table and chairs

Luxurious dining table and chairs

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